Acuity Process Solutions: Frequently Asked Questions
The core industries we serve – biopharma, life sciences, and other high-purity industries – include organizations such as CDMOs, CROs, and GMP manufacturers that operate in some of the most highly regulated and mission-critical environments in the world. As a solutions architect and systems integrator, Acuity is often asked by clients about compliance, system design, and whether we only supply equipment or deliver fully integrated solutions. These frequently asked questions reflect what we hear most often from clients and include clear, practical answers that illustrate how Acuity partners with you every step of the way—from initial design through regulatory compliance.
What solutions does Acuity provide beyond supplying bioprocess equipment and components?
As a solutions architect, Acuity goes well beyond supplying equipment and components. Our team designs and integrates full end-to-end systems – including single-use assemblies, custom fabrications, pumps, heat transfer, valves, instrumentation, tanks, stainless platforms, and hybrid solutions. We provide complete, engineered systems that deliver compliance, efficiency, and long-term performance far beyond individual components.
How does Acuity differ from other vendors?
Most vendors supply products. Acuity delivers solutions. With over 60 years of combined experience, we partner directly with clients to solve complex challenges through consultative, hands-on engineering expertise.
What industries does Acuity serve?
We support clients in biopharma, life sciences, food & beverage, cosmetics, and other high-purity industries, as well as specialized organizations such as CDMO’s and CRO’s. Our expertise spans the entire lifecycle, from R&D through full-scale GMP manufacturing.
Does Acuity provide custom high-purity fabricated equipment?
Yes. Acuity designs and delivers custom-fabricated equipment for high-purity applications. This includes tanks, vessels, totes, bag holders, tubing management solutions, filter holders, funnels, fittings, and other specialized components. Each fabrication is engineered to meet hygienic design requirements and tailored to the client’s process, ensuring compliance, durability, and reliable performance in regulated environments.
Is Acuity the exclusive distributor of Eilersen digital-capacitive load cells in the U.S. life sciences market?
Yes. Acuity Process Solutions is the exclusive distributor of Eilersen digital capacitive load cells for the U.S. life sciences market. This partnership allows us to deliver world-class weighing technology backed by our expertise in system integration and engineered solutions. Beyond supplying Eilersen components, we incorporate them into complete solutions—such as our AccuCart™ mobile weighing systems—ensuring precise, reliable performance in critical weighing applications.
What’s the difference between single-use and stainless-steel systems, and how do I know which is right for me?
Single-use systems provide flexibility, faster changeover, and eliminate the need for cleaning validation between batches. Stainless-steel systems excel for large-scale, long-term operations where durability is critical. Many facilities now adopt hybrid systems. Acuity designs, engineers, and integrates the right platform—or combination of platforms—for your process.
What support does Acuity provide after system delivery?
Acuity’s role doesn’t end at installation. We provide ongoing lifecycle support, including troubleshooting, maintenance, training, and documentation updates. Our team works closely with clients to ensure systems continue to operate at peak performance, remain compliant with evolving standards, and adapt to future process needs.
How does Acuity help clients ensure compliance?
Every system we design is engineered for regulatory readiness. Our solutions are developed in alignment with applicable industry standards, including ASME BPE, and are supported with full documentation packages to streamline validation and reduce audit risk. This approach ensures our systems meet both technical and compliance requirements.
Who are the experts behind Acuity’s solutions?
Our strength lies in our people. The Acuity engineering team brings extensive, real-world expertise across system design, fluid management, weighing, heat transfer, single-use assemblies, and more. To give clients deeper insight into the people behind our solutions, we are developing a “Meet Our Experts” section that will highlight individual credentials, areas of specialization, and project experience.
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Our mission is simple: remove roadblocks, streamline your workflow, and ensure compliance with expertly designed solutions.